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Privacy PolicyRespecting and protecting your privacy is very important to The Full Plate. We know that you care how information about you is used, and we appreciate your trust that we will do so carefully. This notice describes our privacy policy. By visiting TheFullPlate.com, you are accepting the practices described in this Privacy Policy. We may update this Privacy Policy from time to time and invite you to review this policy at any time. Why do you request personal information? When you register at The Full Plate, we ask you for personal information. We use this information to process your orders, communicate with you about the status of your orders, monitor the sessions, and support other order-related functions. We use your telephone number only if there is an order-related issue, not for marketing purposes. We do use your email address to send you The Full Plate's newsletter, special offers, and consumer surveys if you have given us your permission to do so. Do you sell or trade customer names and addresses? No, we do not sell, rent or trade email addresses. Will my personal information ever be released to other organizations? We do employ other companies and individuals to perform functions on our behalf. Examples include sending e-mail, providing search results and links, and processing credit card payments. These outside firms have access to personal information needed to perform their functions, but may not use it for other purposes. We reserve the right to release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of The Full Plate or our customers. How secure is information I provide to you? We process your orders online. During the ordering process you will be asked to provide us with your credit card information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. As a precaution, we reveal only the last five digits of your credit card numbers when confirming an order. We have implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorized access or improper use. While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Do you use cookies? Cookies are small pieces of information that are stored on computer hard drives. If you choose to have our site "remember" you so that you are not required to log in at each visit, a cookie will be placed on your hard drive. The cookie will store ONLY your user ID, a number that The Full Plate uses to identify your unique record. Our cookies do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, you will be required to log in each time you visit the site. How can I discontinue promotional email? If you no longer want to receive The Full Plate's newsletter or other announcements, use the unsubscribe link at the bottom of any e-mail promotion you receive, or send an e-mail to customercare@thefullplate.com and request that you be removed from the mailing list. Will my customer feedback remain private? Your feedback is very important to us. We carefully consider it in identifying improvement opportunities as well as determining future menu offerings and other services. We sometimes use testimonials from our customers in printed material or on our Web site, but only when we have your express written permission to do so. Otherwise, all your feedback will remain confidential. Please direct any questions that you may have regarding our Private Policy to customercare@thefullplate.com |
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Walnut Creek: 1810 North Broadway, Walnut Creek, CA 94596 | (925) 939-FULL (3855) | customercare@thefullplate.com Montclair: 2220 Mountain Blvd, Ste 130, Oakland, CA 94611 | (510) 482-1977 | customercare@thefullplate.com |
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